Delivery and Returns
All orders will be processed within 1 to 2 business days.
Tax and Duties
For purchases on physical products, import duties tax is not included in shipping charges. Import duties or customs tax is based on your local country’s importation regulations. Lulucheung.co.hk is not responsible for import duties or customs tax on international shipments. Customs policies vary widely from country to country; therefore, we cannot predict what they will be. Please contact your local customs office for further information.
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Hong Kong
| Courier | Shipping Cost | Delivery Times | |
| All Orders | In-store pick up | Free | 2 Business Day |
| Orders over HK$2,000 | SF Express | Free | 2 - 4 Business Days |
| Orders under HK$2,000 | SF Express | HK$80-160 | 2 - 4 Business Days |
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China
| Courier | Shipping Cost | Delivery Times | |
| Standard International Shipping | SF Express | HK$300 Flat Rate | 3 - 7 Business Days |
Asia Pacific
*Asia Pacific includes Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, and Australia.
| Courier | Shipping Cost | Delivery Times | |
| Standard International Shipping |
FedEx (or other courier services) |
HK$400 | 3 - 7 Business Days |
| Express International Shipping |
FedEx (or other courier services) |
HK$700 | 2 - 4 Business Days |
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Rest of the World (US, Canada)
| Courier | Shipping Cost | Delivery Times | |
| Standard International Shipping |
FedEx (or other courier services) |
HK$600 | 7 - 9 Business Days |
| Express International Shipping |
FedEx (or other courier services) |
HK$900 | 2 - 5 Business Days |
If the destination is not listed, please contact us contact@rollsgroup.com.hk for inquiry. Read carefully on the terms and condition before you purchase.